Pure1 Support

Our experienced Support Engineers are based in both Lehi, Utah, USA & Dublin, Ireland. Providing real, proactive 24/7 support around the globe. We offer 4-hour hardware replacement and an onsite technician within 4 hours. Our CloudAssist technology analyses FlashArray health continuously – any exceptions are followed up on immediately by Support personnel.

Contact Technical Support

  • Email Us: support@purestorage.com
  • Call Us: +1 (866) 244‑7121 or +1 (650) 729‑4088 (local US number) or via one of our Local Support Regions (see below)
  • Support hours: 24/7 – seriously.
Australia

1800 624 251

Austria

0800 802047

Argentina

800 34 50652

Belgium

0-800-26671

Brazil

 0800-878-4053

Chile

1230-020-1525

Colombia

01800-710-2297

Costa Rica

0800-013-1461

Denmark

80 82 60 92

Dominican Republic

1 809 200 2017

France

0805-08-04-43

Germany

0-800-7239467

Hong-Kong

800961141

Indonesia

001-803-015-205-3502

Ireland

1800-817079

Italy

800-596-354

Japan

0800-888-0257

Luxembourg

0-800-88061

Macau

0800-598

Malaysia

1-800-81-7553

México

01 800 112 4819

Netherlands

085-888 31 68

New Zealand

0-800-003255

Norway

800 24 646

Panama

50 7800 0240

Peru

0800-55853

Philippines

1-800-1-116-1240

Poland

0-123-966007

Puerto Rico

1-800-236-1981

Singapore

800-1302-170

South Africa

087 550 2803

South Korea

00798-14-800-9446

Spain

900-838117

Switzerland

0800-007766

Taiwan

0080-114-7207

Thailand

001-800-13-205-3502

United Kingdom

0800 088 5234

Vietnam

4002501385


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