Telecom

BRBCARD Improves Customer Satisfaction with Pure

Credit card company enhances security and responsiveness by migrating infrastructure to Pure Storage FlashArray, transforming the customer experience.


Summary

BRBCARD’s mobile app is the primary way that customers interact with their credit card accounts. With Pure Storage® FlashArray//C™, BRBCARD gained an agile and responsive infrastructure that leads to much faster response times on the mobile app, improving customer experiences. Faster response times also benefit employees, who can process transactions faster for customers.

Industry

  • Financial Services

GEO

  • LATAM

Use Cases

  • Accelerate Core Applications
  • Activate Real-time Analytics
  • Modernize Data Protection

Website

Challenges

To improve customer experiences, BRBCARD needed to deliver self-serve functionality that was both fast and reliable. Customers also expected that BRBCARD would keep financial and personal information safe and secure.

Results

Business Transformation

  • Customer satisfaction scores jumped from 2.5 to 3.7 out of 5 in just 3 months 
  • Empowered users to access financial services in real time
  • Accelerated business intelligence for faster decision-making

IT Transformation

  • Increased processing speed for customer transactions 10x
  • Improved availability with active-active clusters and faster data recovery
  • Mitigated effects of ransomware with immutable snapshots

Дополнительные сведения

История успеха

Zenuity разрабатывает транспортные средства будущего с ИИ

История успеха

Команда Mercedes-AMG Petronas Motorsport получает «несправедливое преимущество» благодаря Pure Storage

История успеха

NEEN Delivers Innovative Multicloud Services

История успеха

The Solidéo Secures Data for the Olympic Games

История успеха

Denver Delivers Accessible Digital Government Services

+
800-379-7873 +44 2039741869 +43 720882474 +32 (0) 7 84 80 560 +33 1 83 76 42 54 +49 89 12089253 +353 1 485 4307 +39 02 9475 9422 +31 202457440 +46850541356 +45 2856 6610 +47 2195 4481 +351 210 006 108 +966112118066 +27 87551 7857 +34 51 889 8963 +41 43 505 28 17 +90 850 390 21 64 +971 4 5513176 +7 916 716 7308 +65 3158 0960 +603 2298 7123 +66 (0) 2624 0641 +84 43267 3630 +62 21235 84628 +852 3750 7835 +82 2 6001-3330 +886 2 8729 2111 +61 1800 983 289 +64 21 536 736 +55 11 2655-7370 +52 55 9171-1375 +56 2 2368-4581 +57 1 383-2387 +48 22 343 36 49
Ваш браузер больше не поддерживается!

Старые браузеры часто создают риск для безопасности. Для оптимального пользования нашим сайтом обновите браузер до одной из этих последних версий.