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Pure Storage Support Associate Certification

Associate

Pure Storage Support Associate

Exam ID: PCSA_001
Certification Offered: Pure Storage Certified Support Associate

The Pure Storage Support Associate Exam establishes the foundation for a Support Engineer to provide first-call customer support of Pure Storage products and services. This exam helps to validate the knowledge, skills, and abilities required of successful Pure Storage Support Engineers at the Associate level.

Successful candidates are support professionals within an ASO/ASP and have at least 3-6 months of experience working with the Pure Storage support team. Successful candidates have knowledge of customer environments and general knowledge of Pure Storage products, support terminology, and support processes.

Exam topics:

  • Discovery
  • Planning
  • Designing
  • Support
  • Monitoring
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