Pure and ServiceNow

ServiceNow Goes All-flash with Pure Storage

ServiceNow modernises its data center with Pure Storage to keep up with an expanding customer base and growing data volumes, becoming the first major cloud provider to move to an all-flash data center.

Summary

ServiceNow uses Pure Storage to deliver a superior experience to a customer base that is driven to innovate on the ServiceNow platform. With an all-flash data center, the company can make sure its enterprise cloud infrastructure works flawlessly for more than 6,200 separate customer instances.

Industry

  • SaaS

GEO

  • North America

Use Cases

  • Accelerate Core Applications
  • Activate Real-time Analytics
  • Modernise Data Protection

Website

Challenges

After years of strong business growth, ServiceNow reached the limit of its legacy storage environment. It couldn’t keep up with rising data volumes and customer demands for test environments as they deployed new features. It required daily maintenance, and slow backup and restore processes cut into performance and availability.

Results

Business Transformation

  • Positions ServiceNow for strong continuing growth
  • Encourages customers to constantly innovate on the ServiceNow platform
  • Transforms infrastructure team into a partner to the business

IT Transformation

  • Customers deploy new features sooner with 4x faster access to test environments.
  • Cloud infrastructure team saves tens of thousands of admin hours per year.
  • Lean team can manage a 10x larger storage environment.

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