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Pure1 Troubleshooting

Get fast troubleshooting and proactive issue mitigation with Pure1. Gain global visibility and actionable insights, to predict, prevent, and resolve issues faster across your storage and VMware environment.
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Imagine if troubleshooting storage was less like playing duck, duck goose and more like playing chess where you're always thinking a few moves ahead with pier one. It's not about scrambling to respond to issues. It's about mastering the game with foresight and strategy troubleshooting across your storage environment can be time consuming,
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especially if you're managing multiple arrays across different regions. Traditional tools often leave you piecing together information across multiple systems, making it harder to pinpoint and resolve issues quickly. Puran eliminates these hurdles with a unified view of your global infrastructure, letting you monitor and manage everything in one place,
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whether you have one array or even dozens this fleet wide perspective, not only saves time but also helps your teams spot patterns, identify potential bottlenecks and focus on what matters most. And unlike some troubleshooting tools that require complex setup or additional licensing. Pure one is S ABA leverages the phone home data that you're already sending and is completely
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free for every pure storage customer by analyzing patterns and trends. Pure One forecasts when you'll need more capacity or an upgrade and provides tailored recommendations to keep you ahead. This proactive approach helps you stay in control and avoid unexpected challenges. And with advanced anomaly detection pier one monitors for unusual activity like performance
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drops or sudden surges in data usage. While competitors may flag generic issues. Pure one's insights help to identify deeper threats like ransomware or data exfiltration so you can act before it's too late. And when challenges arise, pure one accelerates resolution by leveraging its deep integration with the pure storage platform developed by the experts behind your trusted storage solutions.
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Pier One provides precise guidance by linking you directly to documentation with step by step fixes for your issue. This approach not only reduces downtime but also ensures your team has the tools and knowledge to resolve problems quickly and effectively. So you can focus on driving results not troubleshooting for more complex cases.
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Pure one can connect you directly to pure support team ensuring a smooth and efficient path resolution. Many tools stop at storage leaving gaps in visibility across your environment. But pure one goes further. When connected to VM Ware, it maps data paths from arrays to virtual hard disks.
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This end to end insight helps you troubleshoot faster by eliminating blind spots. So you're not wasting valuable time coordinating across teams or searching for the root cause. Pier one transforms troubleshooting from a reactive process into a proactive strategy with global visibility across your entire fleet and ability to resolve today's toughest challenges.
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It's your all in one command center for storage management. So are you ready to experience Pier One log in today to see how it can simplify your operations and keep your business running smoothly. And if you want a deeper dive into what pure storage has to offer, explore pure 360.
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It's your hub for quick overviews, expert led walkthroughs and interactive demos, all designed to simplify your infrastructure and help your organization achieve more.
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Select a challenge, or skip and build your own use case.
Future-proof virtualisation strategies

Storage options for all your needs

Enable AI projects at any scale

High-performance storage for data pipelines, training, and inferencing

Protect against data loss

Cyber resilience solutions that defend your data

Reduce cost of cloud operations

Cost-efficient storage for Azure, AWS, and private clouds

Accelerate applications and database performance

Low-latency storage for application performance

Reduce data centre power and space usage

Resource efficient storage to improve data centre utilization

Confirm your outcome priorities
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Reduce My Storage Costs
Lower hardware and operational spend.
Primary
Strengthen Cyber Resilience
Detect, protect against, and recover from ransomware.
Primary
Simplify Governance and Compliance
Easy-to-use policy rules, settings, and templates.
Primary
Deliver Workflow Automation
Eliminate error-prone manual tasks.
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Use Less Power and Space
Smaller footprint, lower power consumption.
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Boost Performance and Scale
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Databases
Oracle, SQL Server, SAP HANA, open-source

Key benefits:

  • Instant, space-efficient snapshots

  • Near-zero-RPO protection and rapid restore

  • Consistent, low-latency performance

 

AI/ML and analytics
Training, inference, data lakes, HPC

Key benefits:

  • Predictable throughput for faster training and ingest

  • One data layer for pipelines from ingest to serve

  • Optimised GPU utilization and scale
Data protection and recovery
Backups, disaster recovery, and ransomware-safe restore

Key benefits:

  • Immutable snapshots and isolated recovery points

  • Clean, rapid restore with SafeMode™

  • Detection and policy-driven response

 

Containers and Kubernetes
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  • Reliable, persistent volumes for stateful apps

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AWS, Azure

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Virtualisation
VMs, vSphere, VCF, vSAN replacement

Key benefits:

  • Higher VM density with predictable latency

  • Non-disruptive, always-on upgrades

  • Fast ransomware recovery with SafeMode™

 

Data storage
Block, file, and object

Key benefits:

  • Consolidate workloads on one platform

  • Unified services, policy, and governance

  • Eliminate silos and redundant copies

 

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