MetroGAS Fuels Services with Data

Argentina’s largest gas distributor enhances customer services with robust data processes backed by powerful and secure Pure Storage FlashArray.

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Summary

MetroGAS supplies millions of Argentinian homes and businesses with natural gas. Data is a critical part of the company’s operations, from pipeline maintenance to billing to digital customer experiences. Migrating data to Pure Storage® FlashArray™ allows MetroGAS to deliver reliable services with high speed and security.

Industry

Utilities

GEO

Latin America

Use Cases

Accelerate Core Applications

Website

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Challenges

MetroGAS aims to meet customers’ rising expectations for digital services, but it also operates in a complex regulatory environment that demands robust and secure data processing. Critical network and customer data must be kept secure, even in the event of a cyber attack or outage.

Results

Business Transformation

Enhances and speeds up customer invoicing to meet government requirements
Improves the security and reliability of its natural gas network
Builds a foundation for digital customer service, including billing

IT Transformation

Reduces batch processing times for invoices by 40%
Secured its network data with IoT sensor monitoring
Reduced time to clone and test new SAP processes from hours to minutes

“The speed of Pure’s FlashArray was a game-changer. Not only did we get ahead of government regulations, we began delivering more convenient billing services to our customers. That’s the real win in my eyes.”

Director of Infrastructure

Oscar Alarcón Rodríguez