Skip to Content
Telecom

BRBCARD Improves Customer Satisfaction with Pure

Credit card company enhances security and responsiveness by migrating infrastructure to Pure Storage FlashArray, transforming the customer experience.


Summary

BRBCARD’s mobile app is the primary way that customers interact with their credit card accounts. With Pure Storage® FlashArray//C™, BRBCARD gained an agile and responsive infrastructure that leads to much faster response times on the mobile app, improving customer experiences. Faster response times also benefit employees, who can process transactions faster for customers.

Industry

  • Financial Services

GEO

  • LATAM

Use Cases

  • Accelerate Core Applications
  • Activate Real-time Analytics
  • Modernise Data Protection

Website

Challenges

To improve customer experiences, BRBCARD needed to deliver self-serve functionality that was both fast and reliable. Customers also expected that BRBCARD would keep financial and personal information safe and secure.

Results

Business Transformation

  • Customer satisfaction scores jumped from 2.5 to 3.7 out of 5 in just 3 months 
  • Empowered users to access financial services in real time
  • Accelerated business intelligence for faster decision-making

IT Transformation

  • Increased processing speed for customer transactions 10x
  • Improved availability with active-active clusters and faster data recovery
  • Mitigated effects of ransomware with immutable snapshots

More For You

Case Study

ServiceNow Goes All-flash with Pure Storage

Case Study

Swiss Red Cross Improves Performance of Critical Systems

Case Study

Man AHL Accelerates Time-to-market with Pure Storage Data Hub

Case Study

McArthur Lab Adds Capacity and Performance with FlashBlade

+
CONTACT US
Meet with an Expert

Let’s talk. Book a 1:1 meeting with one of our experts to discuss your specific needs.

Questions, Comments?

Have a question or comment about Pure products or certifications?  We’re here to help.

Schedule a Demo

Schedule a live demo and see for yourself how Pure can help transform your data into powerful outcomes. 

Call Sales: +44 8002088116

Mediapr@purestorage.com

 

Pure Storage, Inc.

2555 Augustine Dr.

Santa Clara, CA 95054

800-379-7873 (general info)

info@purestorage.com

CLOSE
Your Browser Is No Longer Supported!

Older browsers often represent security risks. In order to deliver the best possible experience when using our site, please update to any of these latest browsers.