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Nextiva Delights Customers, One Conversation at a Time

When Nextiva had reliability and cost issues with public cloud and legacy storage, it chose Pure Storage to support its communications platform and transition into a software-as-a-service (SaaS) business.


Summary

Powering billions of conversations each year, Nextiva built its reputation as a leading Voice over Internet Protocol (VoIP) provider and now offers a comprehensive communications platform with video, chat, social media, and more. After public cloud and legacy storage proved costly and unreliable, Nextiva turned to Pure Storage. With simple, scalable, and powerful storage, Nextiva transitioned into a software-a-service (SaaS) business that continues to help customers grow and succeed.

Industry

  • SaaS

GEO

  • North America

Use Cases

  • Accelerate Core Applications
  • Activate Real Time Analytics
  • Enable Multi-cloud

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Challenges

Nextiva needed a robust storage platform to support its award-winning platform and the company’s transition to a SaaS model. Legacy storage was hard to manage and maintain, incurring downtime during upgrades and failing to deliver required performance. The public cloud was too costly, and Nextiva did not want to be dependent on a cloud provider to resolve outages that could impact customer experiences.

Results

Business Transformation

  • Supports customers’ needs for 24/7 modern business communications
  • Maximizes growth without adding to data center footprint or IT headcount
  • 2X boost in IT team’s overall efficiency with simpler-to-manage storage

IT Transformation

  • Saves millions by cutting data center footprint and extending storage life
  • Zero downtime boosts revenue—and customers’ business communications
  • 10X faster processes and 9X more storage capacity

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