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  1. Kundenberichte
  2. Despegar
Pure and Despegar

Despegar.com Adopts OpenStack with Pure Storage

Latin American online travel service accelerates rollout of new applications and improves the website experience for its customers.

Summary

Despegar.com means “take off” in Spanish, an appropriate word not only for an on-line travel service but also for a company that has risen from an Argentinian start-up to claim 60% market share as Latin America’s leading travel website. Customers can research their travel plans and book airline tickets, hotels, car rental, cruises, buses, temporary rental reservations using their mobile devices or personal computers.

Industry

  • Travel

GEO

  • Latin America

Use Cases

  • Database – Oracle®, MySQL, Cassandra
  • VSI – KVM OpenStack®

Website

Challenges

Despite its success, Despegar.com faces a constant battle to maintain its competitive differentiation and retain customer loyalty. To do so it must continually add new features to its website. In the last five years, the company’s software development team has grown from 100 to 600 personnel. During that growth the pressure to churn out new features overwhelmed the supporting IT infrastructure.

  • An aging IT infrastructure limited the number of new applications and upgrades that could be added.
  • Rising latencies in the storage infrastructure threatened to degrade the responsiveness of the customer-facing website.
  • Continuing business growth demanded more storage, raising capital and operating expenses.

Results

Business Transformation

Software development teams produce new applications and features in a fraction of the time it used to take, giving customers fast access to the latest features and services and strengthening Despegar’s leadership position.

IT Transformation

  • A new KVM OpenStack-based IT infrastructure has enabled updates and new application deployments from 3-5 a week to 2,000.
  • Latencies have been slashed from 50 ms to less than 1 ms.
  • Data-reduction features have streamlined data center space allocated to storage by 45%.
Created with Sketch.

“With the integrated Pure Storage arrays and OpenStack platform, we can now bring new and enhanced services to market faster.”

German Anders, Storage Engineer Leader
Despegar.com

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Oracle, SQL Server, SAP HANA, open-source

Key benefits:

  • Instant, space-efficient snapshots

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  • Consistent, low-latency performance

 

AI/ML and analytics
Training, inference, data lakes, HPC

Key benefits:

  • Predictable throughput for faster training and ingest

  • One data layer for pipelines from ingest to serve

  • Optimized GPU utilization and scale
Data protection and recovery
Backups, disaster recovery, and ransomware-safe restore

Key benefits:

  • Immutable snapshots and isolated recovery points

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  • Detection and policy-driven response

 

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Kubernetes, containers, microservices

Key benefits:

  • Reliable, persistent volumes for stateful apps

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Cloud
AWS, Azure

Key benefits:

  • Consistent data services across clouds

  • Simple mobility for apps and datasets

  • Flexible, pay-as-you-use economics

 

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VMs, vSphere, VCF, vSAN replacement

Key benefits:

  • Higher VM density with predictable latency

  • Non-disruptive, always-on upgrades

  • Fast ransomware recovery with SafeMode™

 

Data storage
Block, file, and object

Key benefits:

  • Consolidate workloads on one platform

  • Unified services, policy, and governance

  • Eliminate silos and redundant copies

 

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