Skip to Content
Customer Success

Optimize Your Pure Storage Subscriptions

Your Customer Success Manager is here to help.

Expert Help to Achieve Your Business Goals

A Pure Storage Customer Success Manager (CSM) is your strategic advisor and provides onboarding facilitation and management, training, lifecycle planning, monitoring, proactive communications, and usage optimization to ensure you get the most value from your subscription.


The synergy of cloud flexibility and all-flash security, optimizing data storage, mobility, and protection.


Freedom to own your storage, optimize cash flow, and fuel your digital transformation with lower upfront capital expenses.

Pure Cloud Block Store

Maintain cloud data at peak performance, cost-efficiency, and security.

Your Pure Storage Advocate

Our CSMs guide you along your journey to uncomplicate your storage management, overseeing onboarding, adoption activities, and team training on optimizing Pure1®.

Customer Success Outcomes

Frictionless and Transparent Onboarding

We're here to make sure you quickly unlock Pure value without the usual adoption hurdles.

Proactive Consumption Monitoring

We spot and prevent potential issues while guiding you towards smarter business decisions.

Dedicated Subject Matter Experts

We help you free up resources so you can focus on other activities to grow your business.

Maximize Your ROI

We optimize your subscription usage so you get the most return on your investment.

Don't Take Our Word for It

Pure Storage is proud of our industry-leading certified Net Promoter Score (NPS). This means that our customers feel comfortable enough with their experience to recommend Pure Storage to their friends and colleagues. Customer Success is a big part of our industry-leading NPS.

Learn More
Meet with an Expert

Let’s talk. Book a 1:1 meeting with one of our experts to discuss your specific needs.

Questions, Comments?

Have a question or comment about Pure products or certifications?  We’re here to help.

Schedule a Demo

Schedule a live demo and see for yourself how Pure can help transform your data into powerful outcomes. 

Call Sales: 800-976-6494


Pure Storage, Inc.

2555 Augustine Dr.

Santa Clara, CA 95054

800-379-7873 (general info)

Your Browser Is No Longer Supported!

Older browsers often represent security risks. In order to deliver the best possible experience when using our site, please update to any of these latest browsers.