Evergreen Gold Subscription

Pure Evergreen™ reimagines what owning storage should be. With Evergreen Storage™ Gold subscription, you can harness rapid software, hardware, and flash innovation—annually or more often—with no need to wait for a four- or five-year refresh cycle like you would with legacy storage.

Evergreen Gold delivers a subscription to Pure’s ever-improving capabilities across hardware, software, white-glove support, and component replacement. With Gold, all array software updates are always included—even new features.

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Evergreen Storage Gold Subscription

Evergreen Storage Features

Evergreen Gold

Software Subscription

All-inclusive array software

Future array software features

HW and SW Maintenance Subscription

Flat and Fair subscription renewals

Evergreen Forever Component Replacement

White-glove Support Subscription

Predictive analytics and services

Instant L2 support access

Sev 1 response SLA

15 minutes

Support-managed upgrades

On-site break/fix SLAs

4hr and NBD

Mobile/SaaS-based monitoring

Media and Controllers Subscription

Evergreen Architecture
(stateless, software-driven, modular)

Right Size* and 30-day guarantees

Ever Agile controllers**

Anytime full trade-in credit

Capacity Consolidation**

Anytime full trade-in credit
w/4x capacity

Ever Modern*

* See Evergreen Storage Subscription Terms. Right Size Guarantee available on FlashArray //X and //C
** Requires purchase of qualifying capacity.
See Evergreen Storage Subscription Terms

Go Gold for Always-Modern Arrays

Evergreen Gold includes multiple ways to keep your Pure FlashArray™ up-to-date. With included controller upgrades at regular intervals (Ever Modern), you can upgrade to the latest-generation controllers with every three-year subscription renewal. This isn’t a vague promise of a trade-in credit to be named later. You get brand-new controllers. Think of it as your modernization insurance policy, ensuring that you stay modern but without the forklift upgrade and re-buy that your old legacy storage required.

“Evergreen offers an ideal subscription model that gives us priceless peace of mind." - Rodrigo Gonçalves, CIO, UISA

On-demand Controller Upgrades

If you need to upgrade sooner, Gold’s on-demand controller upgrade, Ever Agile, lets you upgrade to higher-performing and latest-generation controllers at any time. Ever Agile provides you the agility to meet the needs of your growing workloads,as well as unplanned events that demand more performance and capacity quickly. You’ll get full-value trade-in for your old controllers toward new controllers, with all the extra capacity headroom and performance you need.

“Pure’s Evergreen protects our investment while giving us the ability to upgrade storage on demand in increasingly dynamic situations, without disrupting the business.” Tim Ryan, CIO, Aegis Sciences.

Unlike with legacy storage vendors, Evergreen requires no planned downtime, no data migration, no performance hits, and no storage re-buys. Even your existing flash storage will work with the new controllers. And you get a TCO savings of up to 60% versus legacy storage. 

“Working with Pure takes all the pain away. With Evergreen, they manage everything and allow us to use the hardware the way we want it. We’ve been through three nondisruptive upgrades together, are about to embark on another, and have had 100% uptime since 2015” - Lloyd Clarke, Virtualization Lead, Ordnance Survey

Capacity Consolidation

Evergreen Gold’s Capacity Consolidation helps you keep up with advances in flash technology without rebuying capacity. As you grow, you can move from older flash to newer, denser media (non-disruptively, of course) with trade-in credits for the capacity you’re upgrading. You don’t have to re-buy terabytes to take advantage of denser media or move toward new flash technologies over time. You can decrease the size of the array at the same time that you are expanding it, which helps protect your investments as you modernize flash media over time.

Forever Component Replacement

With Evergreen’s Forever Component Replacement, you’re protected from any failures, including flash wear, by replacing components, even proactively before failure, with like or better ones, as long as your Evergreen subscription is current.

Agile Storage for Your Changing Needs

Evergreen Gold provides investment protection. You always have the ability to upgrade to the latest technology, without having to rip, replace, and rebuy. Not only can you keep your storage modern to respond to business and IT needs, you can do so in an incredibly economical way.

“Evergreen makes our life easier. We get access to the latest storage innovations without having to go through a costly and risky migration.” - Remon Hollebeek, Head of Infrastructure Services, LUMC

World-class Customer Experience 

Along with keeping your storage modern and agile, Evergreen improves how you purchase storage. Pure’s Right Size Guarantee eliminates guesswork, guaranteeing that you have the effective capacity you need. 

With Pure’s Love Your Storage Guarantee™, if you aren’t happy, return the array within 30 days for a full refund—no questions asked. 

Evergreen delivers always-improving data services. With an all-inclusive software subscription, you gain enterprise-grade data services, such as built-in data replication and ransomware protection. As new features and capabilities are added, you always have the latest features, without taking another budget hit. Your subscription even includes Portworx Essentials, delivering persistent storage for your Kubernetes applications.

With AI-based intelligent management via Pure1®, you can experience self-operating storage with full-stack, AI-powered data storage management and monitoring.

Flat & Fair Subscription Renewal

The Flat & Fair Subscription Renewal keeps your subscription renewals predictable and guarantees the base rate won’t increase. All array components are guaranteed for life, so you don’t have to worry about not getting replacements in the future.

Proactive and Predictive Support

Pure delivers a white-glove support experience for which other vendors charge a premium. Get peace of mind with predictive analytics powered by AI and services, support-managed upgrades, mobile and SaaS-based monitoring, on-site break/fix, first-call access to L2 support, included educational resources, and much more.

Our AI and data analysis algorithms work to try to predict potentially dangerous issues before they become problems. Pure Technical Services proactively identifies problems—71% of our service engagements start with us calling you or opening a trouble ticket on your behalf.

Meet with an Expert

Let’s talk. Book a 1:1 meeting with one of our experts to discuss your specific needs.

Questions, Comments?

Have a question or comment about Pure products or certifications?  We’re here to help.

Schedule a Demo

Schedule a live demo and see for yourself how Pure can help transform your data into powerful outcomes. 

Call us: 833-371-7873



Pure Storage HQ

650 Castro St #400

Mountain View, CA 94041

800-379-7873 (general info)


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